How Do You Report an Uber Accident in California?

You report an Uber accident in California by calling 911, notifying Uber through the app's safety feature, and filing a police report, all while documenting the scene for your claim.

What Are the First Steps After an Uber Crash?

Your first actions protect your health and preserve the evidence your claim depends on.

1. Call 911 and request police and paramedics
2. Take screenshots of the trip, driver, and vehicle details
3. Photograph damage, injuries, and road conditions
4. Collect contact information from witnesses

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How Do You Notify Uber About the Accident?

You notify Uber through the app, which has a dedicated safety and crash reporting tool. Reporting promptly triggers the insurance review process. Knowing who is liable in an Uber or Lyft accident helps you frame the report.

• Open the trip in the app and select the safety option
• Report the crash and request the incident record
• Keep your confirmation and any claim number

Which Insurance Applies After the Report?

The insurance that applies depends on the driver's app status at the moment of the crash. Coverage gaps are common, as explained in Uber and Lyft insurance coverage gaps.

• App off: only the driver's personal policy applies
• Waiting for a request: limited Uber coverage applies
• En route or carrying a rider: Uber's $1 million policy applies

What Should You Avoid Saying to the Insurer?

Avoid admitting fault or giving recorded statements before you understand your rights, as covered in what to say to an insurance adjuster after an accident.

• Do not guess about speed or fault
• Do not downplay your injuries
• Do not accept a quick, low offer

What Can Injured Riders Recover?

Injured riders can recover medical bills, lost wages, and pain and suffering, as detailed in rideshare passenger rights and recoverable damages. For more, speak with a California rideshare accident attorney.

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